Save time / Reduce Costs

Set up your seminars, presentations and Audio visual systems so that  This frees up time  to  finding new clients

Technical Support

On site repairs , Break Fix issues

System Checks, Hardware , Software updates 

Live Event Monitoring

 Support your IT team is here to ensure that things runs smoothly. You’ll always find the help you need. 

Presentation Support 

I provide presentations and imaging in one easy place so that you can share with colleagues in a click. 

Detailing my work, I have provided technology to a variety of clients where I have had demonstrable experience of using/facilitating events solutions in a corporate setting.

• Work closely with the Project, Operations and Warehouse teams to complete tasks and successfully deliver awarded projects to the satisfaction of the customer, within budget and on time
• Interpret written directives, including the SoWs, M&E drawings, schedules and specification documents 
• Be proactive and improvise where applicable to improve on existing engineering plans and techniques
• Working on all aspects of AV/IT rack builds, including PAT testing, cabling looms, termination, equipment mounting and system testing
• Completion of first and second fix elements including, cable pulling and identity; furniture fitout and testing of all elements and user interfaces 
• Carry out programming tasks and assist third-party vendors with technical direction when developing user interfaces & control programs in line with the specification and customer requirements
• Update equipment firmware and configuration profiles etc; staging of hardware including failure diagnosis, investigation and fault rectification
• Assist with managing project tasks with deliverables, procurement etc
• Communicate and work closely with customers, partners and work colleagues to find resolutions and methods to complete work on time and within budget.
• Create/mark up drawings and schedules with installed changes to aid finalising ‘as-built’ information for use with SLAs and project handover
• Manage time effectively, complete office and engineering documents, test sheets; weekly timesheets and expense claim forms within the required timeframes
• Ensure that company and customer assets are not damaged or compromised in the course of your work
• Packaging, scheduling and checking deliveries and assigning them to projects
• Carry out all tasks with proper regard to RAMs, training, health & safety, ISO quality procedures and company policies promoting quality and safe working practices for all tasks
• Fulfil engineering duties on projects as required working with other team members and 3^rd party resources
• Feedback learnings from projects to internal teams to ensure a constant improvement culture
• Developing an effective working relationship with other staff and customers
• Ensuring that industry-leading customer satisfaction is always your top priority
• Developing and maintaining a knowledge of the company's markets, products and industry trends
• Occasional out-of-hours work, including weekends where necessary to hit deadlines
• Carrying out any reasonable request from your line manager



andmadetever the value is, don’t be shy about bragging!

Proven experience as a field service engineer, onsite video production

operative . Video, Audio , Projection, display and IT set up and procurement. 

Experience of sound recording , video projection , IT displays , vision

mixing of cameras.

IPTV and creation digital signage 

AV over IP ( audio Video )

Clear knowledge in setting up temporary and semi permanent display

solutions for corporate events and broadcast systems 

Experience with audio visual equipment installation ( technical and

management)

The ability to systematically fault find and correctly diagnose faults in both

hardware and software in multiple locations.

Ability to work with external clients and provide them with the tools to

confidently provide ands execute great presentations for online and

hybridevent spaces.

Technical Support tiers cover development and production issues for products and services, along with other key stack components:

• "How to" questions about IT /. Audio visual over IP services and apply best practice .
• Set Up webinar, virtual events, 
• Best practices to help you successfully integrate, deploy, and manage applications in the cloud.
• Troubleshooting API and hardware /software patches issues
• Troubleshooting operational or systemic problems with resources
• Issues with our Management Consoles or other software tools
• Problems detected by health checks
• A number of third-party applications such as OS, web servers, email, VPN, databases, and storage configuration.